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Frequently Asked Questions

How do I retrieve my digital music?

When you've completed purchasing a digital song or album, you'll see a blue button at the end of the process that says "Get Your Digital Music" where you can immediately access your .mp3 files on capable smartphones and all desktop computers.

Your digital music will also be emailed to you where you can download the .mp3 onto a desktop computer and sync to iTunes or any audio software you prefer.

If you chose to create a User Profile during the purchase process, you will be able to access your digital music from the My Music tab. If you did not create a User Profile, you can access the music anytime from the email delivery.

Syncing your music to go mobile -  Apple does not allow you to download songs directly into iTunes playlists from any other source but iTunes. So to get the .mp3 files into iTunes, you'll just need to download them on your computer and sync them that way.

I'm an Artist/Band, can I be on First Note Play?

We're brand new and carefully handpicking music for the early stages of First Note Play. So yes! We just have to give it a look first. Submit Your Song

How do I contact First Note Play?

Please feel free to contact us anytime on the Contact Us page. We'll get back to you within 24 hours.